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Vodafone’s Network Upgrade

Announcement of Vodafone’s 3G Network Redirection

Our partner Vodafone is upgrading the network, redirecting capacity from some of Vodafone’s 3G frequency into a 4G frequency. We noticed your older 3G cell phone will no longer be compatible with Vodafone’s upgraded network.

You will not be able to make or receive calls or text messages with your current device in certain areas after network is upgraded. Please change to a compatible device for full service on the network.

Any Other Questions?

Should you have any questions, simply call our friendly Customer Service team at 126 999 from your Hello Mobile or 1300 126 999 from any other number. We are open 8am to 8pm AEST Monday – Sunday.

For more information, please “click here”