Important Announcement: 3G Mobile Network upgrade to 4G. Click here for more details.×
If you have any questions about our services, including how to buy a Hello Mobile Prepaid SIM or to simply learn more about Hello, please contact our customer service team.
126 999
Existing Hello Mobile customers
1300 126 999
Any other mobile or fixed line
121
Voicemail from your mobile
0414 121 121
Voicemail from a fixed line
000
Emergency (Australia)
112
Emergency
support@hellomobile.com.au
Leave us a message!
Level 11,
201 Kent Street,
Sydney, NSW 2000, Australia
If you are not satisfied with the way Customer Service has handled your complaint or query, you can take it up to the Telecommunications Industry Ombudsman at www.tio.com.au or calling 1800 062 058 on a landline.
By Email
By Post