Contact Us

If you have any questions about our services, including how to buy a Hello Mobile Prepaid SIM or to simply learn more about Hello, please contact our customer service team.

Contact Hours (12/7)

126 999

Existing Hello Mobile customers

1300 126 999

Any other mobile or fixed line

Some Useful Numbers

121

Voicemail from your mobile

0414 121 121

Voicemail from a fixed line

000

Emergency (Australia)

112

Emergency

By Email

support@hellomobile.com.au

Leave us a message!

Name
Mobile Number
Email Address
Message

By Post

Level 11,

201 Kent Street,

Sydney, NSW 2000, Australia

If you are not satisfied with the way Customer Service has handled your complaint or query, you can take it up to the Telecommunications Industry Ombudsman at www.tio.com.au or calling 1800 062 058 on a landline.