If you have any questions about our services, including how to buy a Hello Mobile Prepaid SIM or to simply learn more about Hello, please contact our customer service team.
Hello Mobile Customer Service is available 24 hours a day, 7 days a week. Please dial 126 999 if you are calling from your Hello Mobile phone.
If calling from any other mobile or from a fixed line, please dial 1300 126 999
Some Useful Numbers
- Customer Services from your hello mobile126 999
- Customer services from a fixed line or other mobile phones1300 126 999
- Voicemail from your mobile121
- Voicemail from a fixed line0414 121 121
- Emergency Number000, 112
Fees and charges may apply please refer to the national rate table or international rate table
Hello Mobile Customer Service
PO Box 5577
If you are not satisfied with the way Customer Service has handled your complaint or query, you can take it up to the Telecommunications Industry Ombudsman at www.tio.com.au or calling 1800 062 058 on a landline.