What else do I need to know?
Terms and conditions apply for Wireless Broadband - Terms & Conditions and Critical Information Summary.
How can I check my data usage?
1) Login to ‘My Account’ on our website or Hello Mobile App
2) Through SMS: text ‘bal’ to 126 999
3) Usage Alert: an automatic usage alert will be sent to you by SMS and/or email (to those verified email address only) after you've used 50%, 85% and 100% of your pack’s included data
Still in a contract?
You like what you see but you are still in a contract? No problem. We can give you a call when your current contract is about to expire. Click Here to register your details.
Can Add-on Data plan be used on all Hello Mobile plans and Data plans?
Add-On Data plan can be used on all Hello Mobile plans and Data plans except for Saver Plan, Bonus Plan and New Bonus Plan.
How much data do I need?
There are few factors that would affect the actual amount of data usage. The table below may be of assistance to
gain a better understanding of how much data you may require. This may help you choose the right plan that you need.
Please note that actual usage will depend on the device used, the technology used (3G or 4G) and other factors.
The information below is based on averages and provides estimates only.
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Email text only
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30 – 50 KB
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Email with attachment, i.e. document or photo
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350 KB – 4 MB
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Website viewing
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1 MB
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Streaming video/minute
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7 MB (3G), 30 MB (4G)
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Streaming music/minute
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1 MB
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Downloading a song
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6 MB
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Downloading an app
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30 – 100 MB
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Uploading a photo
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4 MB
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Making a video call with an app/minute
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8 MB (3G), 24 MB (4G)
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