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SAMSUNG GALAXY J5

  • Code:
    322319
  • Price:
    $385
  • Free Choice of Accessory


  • Features & Specifications

With a full metal body, stylish curved back and strong Gorilla Glass screen, the Galaxy J5 Prime is a stylish, compact and reliable smartphone. With Power Saving Mode that helps to save your battery for when you need it most.

BrandSAMSUNGColourBlack OR Gold
ModelSAMSUNG GALAXY J5Memory32GB
CPUQuad-core 1.4GHzRAM1.5GB
OSAndroid 5.1Battery2400mAH
Screen size5"Screen resolution 1280x720
Camera13MPFront camera5MP
Dimensions142x73x8.5 mmWeight143g

My phone isn’t working, who do I call?

If you are experiencing problems with your phone, please call Hello Mobile on 1300 126 999 for warranty information. Alternatively, please find the relevant warranty contact information for your brand of phone below. If the handset is new, keep the packaging (it's important for any return) and make sure you have your date of purchase details handy.
Brand Purchased Contact directions
HTC 30 days All warranty enquiries directed to HTC. Enquires can be directed via www.htc.com/au/support/customer_care.html Or contact HTC Customer Service Support on 1300 482 482.
24 months
LG 14 days Call Hello Mobile on 1300 129 999 (or 126 999 if using Hello Mobile)
12 months All warranty enquiries directed to LG. Enquires can be directed via www.lg.com/su/support/index.jsp Or contact LG Customer Care on 1300 LG CARE or 1300 542 273.
Nokia 30 days Call Hello Mobile on 1300 129 999 (or 126 999 if using Hello Mobile)
12 or 24 months All warranty enquiries directed to Nokia. Enquires can be directed via www.nokia.com.au Or contact Nokia Customer Care on 1300 366 733.
Samsung 30 days Call Hello Mobile on 1300 129 999 (or 126 999 if using Hello Mobile)
12 or 24 months All warranty enquiries directed to Samsung. Enquires can be directed via www.samsung.com/au/support Or contact Samsung Customer Support on 1300 362 603.
Sony 30 days Call Hello Mobile on 1300 129 999 (or 126 999 if using Hello Mobile)
12 months All warranty enquiries directed to Sony. Enquires can be directed via Sony Service Centre on 1300 650 888 or (02) 9597 8900

What else do I need to know?

Not much really. You should receive your handset within 2 to 5 working days. Once you received your handset and the SIM, simply insert the Hello Mobile SIM into your phone, you can start using it immediately.

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